People are not machines. At least, not the good ones. That's why the secret to getting others to do good work on your behalf is to win their enthusiasm.
That's the useful message in Michael Hyatt's blog at Five Ways to Energize Your Team.
Hyatt points out that if you want the best from people, "you have to have their hearts. You can't demand this or even buy it with a paycheck. You have to earn it." And here are some pointers:
- Assume others are smart and working hard.
- Listen intently and ask thoughtful questions.
- Acknowledge the sacrifices others have made on your behalf.
- Express gratitude for their effort and their results.
- Remind them why their work is so important and the difference they are making.
I've been on the receiving end of "push-button" management that assumes you can intimidate or ignore folks and never bother to thank them or treat them like fellow human beings -- and expect them to churn out quality work. It always crashes and burns. Every time.
Follow Mr. Hyatt's advice. It works much better.
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This is great advice! I focus on empowering volunteers and thought there one extra tip could be added: Set people up for success.
Thanks for sharing Michael's post and adding your insight!
Posted by: Mark Horoszowski | 24 August 2009 at 19:28