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Cynthia Edwards

Snap! I wrote an article for Media Post / Email Insider with a very similar slant last week. I am on a mission to help the business world see that customers are not mere "targets" but multi-dimensional human beings, who need to be wooed and won. Whether as fundraisers or kings of commerce we need to get our heads out of the spreadsheets and into the messy world of emotion, reason and will, where people really live.
http://blogs.mediapost.com/email_insider/?p=648

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